AI-Powered In-Store Assistant

Help Every Customer Find What They Need Fast!

AI-powered in-store assistant that helps customers complete their projects and leave with everything they need the first time.

The Problem

Customers Come In With a Project—But Leave With Wrong or Missing Product

Can't find what they need

Don't know everything required for the project

Staff is busy or unavailable

Leads to smaller purchases and more returns

The Solution

An AI assistant that knows every product in your store

Customers scan a QR code, describe their project, and instantly get a complete list of everything they need—with aisle locations.

No app download required

How It Works

Three simple steps

It's a voice-first experience — customers just speak, no typing needed.

01

Scan a QR code

Customer scans a QR code displayed anywhere in your store. No app download needed.

02

Just speak naturally

Voice-powered

They tap and talk — "I'm building a deck" or "I need to fix a leaky faucet." No typing required.

03

Get the full list

The AI instantly returns every item needed, with aisle locations and an easy add-to-list for checkout.

Real Use Cases

Came for one item. Left with everything.

Building a Deck

🛒 Lumber
Full project
Lumber
Deck screws
Joist hangers
Post brackets
Wood sealant
Sand paper

Fixing Plumbing

🛒 Pipe fittings
Full project
Pipe fittings
Teflon tape
Pipe wrench
Plumber's putty
Bucket
Towels

Painting a Room

🛒 Paint
Full project
Paint
Primer
Painter's tape
Drop cloth
Roller & tray
Angled brush

Pilot Results

Early Results from Pilot Stores

Larger basket sizes

Customers buy everything for their project in one trip.

Fewer returns

Right products from the start means fewer trips back.

Better customer experience

Customers feel confident and supported throughout.

"We saw a real difference in the first week. Customers are buying more and asking fewer questions at the register."

Pilot Store Owner

Independent Hardware Store

"My staff loves it. It handles even the most advanced questions so they can focus on the big jobs."

Store Manager

Regional Hardware Chain

Simple Implementation

Up and running in 2 weeks

No heavy IT project. No long contracts. We handle the setup end-to-end so your team can focus on running the store.

Week 1

Setup & Integration

We connect to your existing product catalog and configure the AI for your store layout.

Week 2

Testing & Go-Live

We test with your team, print the QR codes, and you're live — no IT department required.

See What This Looks Like in Your Store

Book a quick 20-minute walkthrough. We'll show you exactly how Docent works with real store examples.

Not ready for a demo?

Stay in the loop — we'll send occasional updates on new features, customer stories, and tips for independent hardware stores. No spam, ever.

Docent LabsDocent Labs

AI-powered in-store assistant that helps hardware store customers find everything they need to complete their projects.

Contact

  • hello@docentlabs.ai
  • Cleveland, OH
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